Privacy Policy
We value your anonymity. This document explains how Chatrio handles your data, manages advertisements, and protects your rights.
Last Updated: July 24, 2026
At Chatrio ("we," "our," or "us"), we operate with a fundamental respect for your privacy. Unlike social networks that profit from building detailed profiles of your life, our goal is to facilitate ephemeral, anonymous connections.
This Privacy Policy applies to our website (https://chatrio.com) and any related services. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide a functional chat service and maintain a safe environment, we collect two types of information:
A. Information You Provide Voluntarily
- Chat Content: Messages and images you send are transmitted via our servers to your chat partner. These messages are ephemeral—they are processed in Random Access Memory (RAM) to be delivered and are not permanently stored in a database once the chat session ends.
- Report Data: If you report a user for violating our terms, we temporarily store the chat logs associated with that specific session to review the violation and take moderation action.
- Support Inquiries: If you contact us via email, we collect your email address and the content of your message to respond to your inquiry.
B. Information Collected Automatically
When you visit Chatrio, our servers and third-party service providers automatically collect certain technical data ("Log Data"). This includes:
- IP Address: Used for moderation (banning abusive users) and coarse geolocation (country-level) to connect you with nearby users for faster speeds.
- User-Agent: Browser type, version, and operating system (e.g., Chrome on Windows).
- Referrer Data: The website you visited before coming to ours.
- Time Stamps: Date and time of your visit and session duration.
Circles (approximate location): Our optional Circles feature lets you discover and chat with people near you. If you choose to use it, your browser asks your permission to share your location. We immediately fuzz it to an approximate area (rounded to a coarse grid) and only ever store and show this approximate location — never your exact coordinates, and never on a map. Circles is for users 18 and older, uses an anonymous device identifier (no name, email, or account), and you can hide your location or stop sharing at any time.
2. Cookies and Tracking Technologies
We use cookies (small text files stored on your device) to enhance your experience. You can instruct your browser to refuse all cookies, but some parts of our Service may not function properly without them.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function (e.g., maintaining your chat session connection).
- Preference Cookies: Remember your settings, such as "Dark Mode" or topic preferences.
- Advertising Cookies: Used by third-party partners (like Google) to show ads relevant to you.
3. Advertising and Google AdSense
We partner with third-party advertising companies to serve ads when you visit our website. This allows us to keep Chatrio free for everyone.
Google AdSense & The DoubleClick DART Cookie:
- Google, as a third-party vendor, uses cookies to serve ads on Chatrio.
- Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet.
- Opt-Out: You may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy at https://policies.google.com/technologies/ads
4. How We Use Your Information
We use the collected data for the following specific purposes:
- To provide and maintain the Service (connecting you to other users).
- To monitor usage trends and improve website performance.
- To prevent fraud, spam, and abuse (e.g., blocking IP addresses associated with bots).
- To comply with legal obligations and enforce our Terms of Service.
5. Data Retention and Security
Ephemeral Messaging: We are a privacy-first platform. We do not retain your private chat history. Once a chat is disconnected, the text data is flushed from our active memory.
Security Measures: We employ industry-standard security measures, including SSL/TLS encryption (HTTPS) for all data in transit. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. GDPR Rights (For European Users)
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). Since we do not maintain user accounts, our ability to identify you is limited to your IP address.
You have the right to:
- Request access to the personal data we hold about you (if any).
- Request deletion of your personal data ("Right to be Forgotten").
- Object to the processing of your data.
To exercise these rights, please contact us at chatrioapp@gmail.com.
7. CCPA/CPRA Privacy Rights (For California Users)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal data is being collected about them.
- Know whether their personal data is sold or disclosed and to whom.
- Say "No" to the sale of personal data.
We do not sell your personal data. However, we work with advertising partners who may collect data via cookies as described in Section 3.
8. Children's Privacy (COPPA)
Our Service is strictly for individuals aged 18 and older. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected personal data from a minor without parental consent, we take steps to remove that information from our servers immediately.
9. Links to External Sites
Our Service may contain links to other sites that are not operated by us (e.g., in advertisements). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: chatrioapp@gmail.com